Description

PROFILE Proven ability to research and effectively communicate findings. Possesses the ability to critically analyze information and arrive at sufficient conclusions. Collaboratively works to included various perspectives to problem solving. Improves work processes by applying education and experience. Consistently demonstrates interdisciplinary thinking and provides solutions drawing from different perspectives. Recognized for excellent customer service, reliability, trustworthiness, as well as proven ability to increase productivity. Proficiencies include:

- Excellent clerical skills -Trained in MS Office
- An independent professional as well as an active team player - Highly motivated
- Superior interpersonal and organizational skills - Skilled efficient multi-tasker
- Exceptional verbal and written communication skills - Solutions and detail oriented

OBJECTIVE To obtain a challenging position within a growing company which best utilizes my education, skills, and experience to benefit the organization.

EDUCATION UNIVERSITY OF MARYLAND Baltimore, MD -- January 2010
 Bachelor of Arts in History
 Minor in Ancient Studies
 3.5 Cumulative GPA

WORK SUBURBAN HOSPITAL OF JOHNS HOPKINS MEDICINE Bethesda, MD
EXPERIENCE Patient Access Registrar October 2009 to July 2010
* Responsible for registration of scheduled and emergency patients
* Verified patients healthcare insurance
* Provided outstanding internal and external customer service
* Provided pre care support assistance and direction to patients

DARDEN RESTAURANTS Laurel, MD
Server Assistant June 2008 to August 2009
* Supervised the distribution of customers
* Trained and mentored new employees
* Assisted in troubleshooting customer service issues
* Managed servers’ assignments

VOLUNTEER ROCKLEDGE ELEMENTARY SCHOOL Bowie, MD
EXPERIENCE Teacher Assistant August 2005 to June 2010
* Assisted in the preparation of teachers’ classrooms
* Provided support for teachers with year end activities
* Responsibly supervised children while teachers absent

STUDENT EVENTS BOARD Baltimore, MD
Committee Member August 2007 to May 2009
* Involved in creating innovative activities for the student body
* Participated in promoting events
* Organized, set up, and worked SEB activities
* Recruited future SEB members

FIDOS FOR FREEDOM Laurel, MD
Organizing Assistant March 2006 to October2008
* Provided community awareness and information about the non-profit organization
* Helped coordinate and participated in fundraising events
* Assisted in the training of therapy dogs
* Promoted and raised revenue for the organization

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