Burbank, CA * 818.848.3199 * firstname.lastname@example.org
7+ years Executive Assistant experience; 5 years HR Generalist experience.
Consistently awarded quarterly bonuses for excellent job performance & customer service.
Effectively managed businesses while GM/President on travel.
Implemented an HR Department including Employee Safety Program (IIPP Program).
Excel in project management, decision-making and office management.
Proficient in: Excel, Word, Outlook, PowerPoint, QuickBooks, Transcription, Typing 70wpm.
Working knowledge of Labor Laws, Payroll, Safety, Harassment & Conflict Resolution, Worker’s Comp.
Intermediate Spanish verbal and written.
WendySue & Tobey’s Bakery, Gardena, CA July 2000– Present
Held positions of increased responsibility for this manufacturer of high-quality baked goods that retail in Coffee Bean, Robeks and Trader Joe’s Markets.
Executive Assistant / HR Generalist
Reported to General Manager and Board of Directors.
Responsible for all Administrative and HR functions; Supervised Administrative Assistants and Bookkeeper.
Negotiated liability insurance & medical benefits contracts.
Established confidential recipe book & first employee manual.
Elegantly composed correspondence, reports, meeting minutes, manuals, budgets etc.
Arranged travel & trade show itineraries for sales staff; managed GM calendar.
Sourcing and purchasing of ingredients and packaging.
Effectively redesigned manufacturing forms and spreadsheets.
Created and implemented company organizational chart.
Performed all HR functions for 50 employees.
Created and conducted Harassment & Safety Training; maintained OSHA compliance.
Recruitment: job descriptions, employment ads, screening, scheduling & performing initial interviews.
Background checks and properly processing new hires and seasonal crews.
Managed Payroll, personnel records, vacation accruals and benefits.
Processed Worker’s Comp Claims, UI Claims, Child Support Deductions, and Garnishments etc.
Processed all wage increases, promotions and terminations.
Established and maintained all office filing systems.
Building Cleaning Services, Glendale, CA 1998–2000
Acted as ‘right hand’ to the President of this Mold Remediation Company that specializes in environmental deep cleaning of commercial and residential buildings.
Reported to President of BCS Division; managed President’s calendar.
While President on travel, effectively managed company & 10 subcontractors.
Composed executive correspondence, assisted in preparing prospect bids and contracts.
Customer Service and Quality Control of existing client base.
Awarded quarterly bonuses for excellent Customer Service.
Compiled and mailed prospect information packages.
Screened and handled incoming calls for President in a professional yet friendly manner.
Billing, screened daily mail, data entry, filing.
1994 – 1998 Full Time Homemaker
LA Publishing, Glendale, CA 1991-1994
Printing Brokerage firm handling all types of printing from postcards to 4 color magazines.
Contacted printers and mailing houses for initial quotes.
Handled all incoming calls for President and Production Manager.
Paged Production Manager and Driver as needed.
Assisted in compiling quotes for customers.
Typing company President’s correspondence.
Filing, faxing and organizing office.
State University of New York Farmingdale, Associates - Aviation 3.36 GPA
Division Ave High School – Honors 3.0 GPA
SHRM - PHR training in progress
Digital Design LA – Excel, PowerPoint
Various HR seminars & QuickBooks Seminars