Event Details

Course Descriptions

The Apple Certified Technical Coordinator (ACTC) 10.7 5-day Boot Camp is a combined delivery of the Lion 101 and Lion 201 courses. The OS X Support Essentials 10.7 Exam and the OS X Server Essentials 10.7 Exam are also included with the class. This hands-on course provides an in-depth exploration of functionality and troubleshooting on OS X and the best methods for effectively supporting users of OS X systems.
This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. Students learn how to install and configure OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying OS X and software updates are also covered.

Who should attend?
This course is designed for help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using Mac OS X Server or support Mac users, technical support personnel in businesses that use Macs for general productivity or creative design, and technical coordinators or power users who manage networks of computers running Mac OS X — such as teachers and technology specialists who manage classroom networks or computer labs.

What You Will Learn

The troubleshooting process and how to become more efficient with available tools and resources
Mac OS X v10.7 features in depth, including how to find additional information
How to prepare for Apple Certified Support Professional certification
The features of Mac OS X Server v10.7
How to configure essential services on Mac OS X Server
How to use Mac OS X Server tools to monitor and troubleshoot services
Effective use of Mac OS X Server to manage a small network of Macintosh computers and users
How to manage access to files and services
How to prepare for Apple Certified Technical Coordinator certification

Prerequisites

Students should have the following prerequisite knowledge prior to attending this course:
Basic OS X knowledge
Basic troubleshooting experience
Experience with OS X in a network environment

**THIS CLASS ALSO AVAILABLE ON: 12/3/2012**