Event Details

Course Description:
iPad Support Essentials is a one-day course for iPad users who provide IT support in a professional environment. The course will introduce students to apps that enable individuals to manage company networks and provide iPad support to employees.

Who Should Attend?
iPad Support Essentials is designed for IT professionals who want to maximize their skill set and provide expert support in their professional environment.

Prerequisites:
Students who attend iPad Support Essentials should have a working knowledge of the iPad. An iPad will be provided to the student for the duration of the class.

Course Outline:
Brief overview of the OS and Review of iOS
New features in iOS5, upgrading tethered vs. wirelessly
Resetting & Restoring an iOS Device
Backing up & restoring user data
Setting up email, contacts & calendaring - typical IMAP account
Setting up email, contacts & calendaring with an Exchange server
File Sharing
Security & creating a VPN configuration on an iOS device
Distributing secure certificates to an iOS device
Managing iOS devices with Profiles - an overview

Note: This custom-designed class is created and owned by Future Media Concepts. It is not sponsored or authorized by Apple Inc. The class is taught by an Apple Certified Instructor.

Please visit fmctraining.com or contact Courtney LeStarge at (312)566-0400 for more information.

**THIS CLASS ALSO AVAILABLE ON: 9/25/2012 , 10/16/2012 , 11/20/2012 , 12/28/2012**

Classes in iPhone & iPad app dev. and iPad basics also available!