(225) 333-4624 (225) 766-5277
Professional customer service representative with experience in a variety of organizations. Providing professional and caring customer support while complying with established policies and procedures. Computer literate and experienced with using different phone systems and computer programs such as: MS Office, MS Word, MS excel, E-Grants, JIRA, etc…
ICFI , Baton Rouge, La 2006-present
Customer service Representative
Providing assistance to homeowners applicants in the largest housing program in the United States. The Road Home Program provided grants to those who lost their homes in the result of Hurricanes Katrina and Rite.
West Telemarketing Corp., Baton Rouge, La 2005-2006
Customer Service Representative
Worked with the line group video professor. Video professor was a set of computer disk that teach people to be computer literate on their own time without having to a class or spend lots of money. I also worked on a direct line that sole commercial advertised items.
WCKW 1010 AM, Garyville, LA 1998-2005
I had my own weekend Radio show and I also sold advertisement spaces for commercials to different organizations in need of advertisement for their business. I sold commercial spaces for everything from church functions to music concerts. I also done some production of commercials and Television mini news segments and I worked with a television Show called Talent Unlimited Talent Exposure Television for 2 years.
I also completed classes in print journalism, public relations, and graphic design in college. That could be perfect for any company who may need help with advertisement, promotions and marketing of different campaign ads.
B.S., Mass Communications and Broadcast
Southern University A&M, Baton Rouge, Louisiana