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Leadership Competencies

Champions ideas and goals and rallies team to implement them
Identifies and prioritizes daily workflow to maximize productivity and sales
Identify clear project objectives and goals
Delegates clear assignments to appropriate individuals
Provides appropriate level of guidance and instruction
Takes personal responsibility for actions
Takes personal responsibility for the performance of direct reports
Communicates progress, goals and objectives to key stakeholders
Secures appropriate responsibility and authority to effectively complete assignments
Documents issues and decisions from gigs
Seeks continuous improvement
Begin with the end in mind by establishing short and long term realistic plans that drive effective execution
Consistently demonstrates initiative, self-reliance and a strong sense of urgency
Maintain a record of achievement and the ability to learn
Possess a commitment to ethical behavior
Looks for ways to improve customer satisfaction internally and externally

Teamwork Competencies

Builds effective teams committed to organizational procedures and goals
Leverages the individual talents of team members to maximize productivity and efficiency
Willingly pitches in and cooperates with others across the organization
Seeks opportunities to involve team members in appropriate activities
Builds bridges and tears down walls with individuals and other teams across the organization
Seeks continuous improvement in team members via training
Consistently delivers quality customer service internally and externally
Gathers relevant information to diagnose and fix problems
Maintain outstanding interpersonal and communication skills
Maintain and communicate client portfolio

Department Competencies

Must seek out new customers to hit annual New Sales goals
Must work with existing customers to achieve annual Retention goals
Responsible for weekly pipeline reports
Responsible for all jobs from beginning to end
Work with new and existing customers to develop detailed plans for their events
Work with departments to fully populate equipment, labor etc.
Create vendor alliances to help alleviate expenses
Prepare quotes and ensure jobs/gigs are profitable
Follow budget worksheet and maintain show budget
Prepare and submit POs and invoices accurately and in a timely manner
When necessary, act as Site, Crew or Stage Manager
Complete metric reports on all jobs/gigs – profitability, customer satisfaction, accuracy
Provide support to other departments to insure successful events

Knowledge and Skills

Personal Accountability
Servant Leadership
Knowledge of R2 Inventory Control Software
Up to date knowledge on all audio, video, lighting, staging and roofing equipment for large and small events/productions
General proficiency with tools, systems and procedures required to accomplish the job
Management skills
Project Management Skills
Sales Skills
Purchasing skills
Computer literate – Microsoft Office
Ability to stay current on all work demands
Ability to lift at least 50 pounds
Ability to work weekdays and weekends including nights
Ability to work extended hours when necessary
Ability to work in difficult weather conditions including heat, cold and rain
Ability to perform other duties when necessary

Experience / Skills

Full knowledge of putting a gig together technically and operationally
Audio
Lighting
Video
Staging
Roofing
Production Management
Customer Sales
Live Production

About Loud and Clear, Inc.

Live Production Company