The ARRI Rental Group, a premier rental house for professional motion picture Camera and Lighting equipment, is looking for a Lighting and Grip Rental Agent to work in our Secaucus, New Jersey office.
The Lighting and Grip Rental Agent is a full time position maintaining the flow of lighting and grip paperwork while assisting in office responsibilities. This position is responsible for fulfilling customer equipment needs, fielding customer calls, and providing quotes, negotiating deals within established guidelines and sourcing equipment. The right candidate will possess excellent customer service skills, the ability to maintain the needs of our existing client base and be able to nurture new customer relationships.
A minimum of 2 years’ experience working with Location Production Lighting and Grip equipment or within motion picture industry. Previous rental experience and knowledge of the equipment a plus.
Role Includes the Following Responsibilities:
Receives and quotes orders for lighting, grip, and dolly equipment
Obtains, validates, and enters purchase orders into the rental system
Helps customers with rental needs and/or inventory inquiries
Ensures completed paperwork is appropriately organized and sent to billing department
Records revenue and billing information
Assists with following up on missing and damaged equipment
Maintains good, positive relationships with customers and vendors
Ensures office supplies are stocked and office equipment is functioning properly
Keeps up with industry trends and new equipment
Stays updated with check-outs and check-ins on the rental floor to ensure efficiency
Keeps track of the whereabouts of rented equipment
Experience / Skills
Must be computer literate with detailed working knowledge of Microsoft Office Programs (Word, Excel, Outlook) required, Rental software knowledge preferred
Excellent interpersonal skills in person, on the telephone and in writing
Ability to work well with others especially in a team environment
Exceptional customer service skills (friendly, courteous and helpful)
Ability to multitask and respond effectively to ever changing priorities and/or situations
Strong organizational skills required
Accuracy with details essential
Ability to work independently on assigned tasks as well as accept direction on given assignments
High School or equivalent diploma required, college education preferred
While performing the duties of this job, the employee is regularly required to work seated at a bench for up to 3 hours at a time. Requires walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, and below the waist. The ability to lift a minimum of 50 pounds is required. Proper lifting techniques are required. Specific vision abilities required by this job include close vision.
If you are a confident and articulate communicator capable of inspiring collaboration with all and possess the qualities and skill set listed above, we would like to meet you.
We truly value our staff and offer excellent benefits, medical, dental and vision insurance, long term disability, a 401k plan, vacation, holiday, sick and personal leave, etc.
Salary is commensurate with experience and skill set meeting or exceeding industry standards.
ARRI Rental is an equal opportunity employer.
Our products are Innovative, our customer service Legendary and our staff Dedicated.