Position Summary: Responsible for the provision of content production support services for live and recorded programming which includes: project preparation; installation, programming and maintenance of production and broadcast equipment.
Perform installation, maintenance and repair of broadcast and production equipment in studio facilities in a fast-paced production environment.
Perform varied tasks, document systems and processes, adapt to changing priorities, and the ability to solve complex technical and operational problems independently are essential to be successful in this position.
Work with Operations staff to ensure the proper execution and delivery of productions.
Program broadcast gear (includes: routers, switchers, mixers, CG, GFX, communications, etc.)
Provide technical reports and general status for each project.
Serve as primary technical point of client contact in post-sale environment.
Maintain knowledge of technology trends, standards, and methodologies along with emerging technologies.
Responsible for all streaming and related studio equipment such as software and hardware encoders.
Oversees and troubleshoots all aspects of signal flow in the studio broadcast environment. Ensures technical success for all studio broadcasts - internal and external facing.
Assists in execution of action items for various internal projects.
Maintain and manager studio broadcast equipment.
Provides consultation to internal customers for upcoming studio shoots.
Acting surrogate when team members are unable to join meetings due to travel or other engagements.
Perform other job-related duties and projects as needed and assigned.
Experience / Skills
3-5 years in a production environment, preferably on remote events
Education or training in production or computer platforms, IP/IT technologies
Production support of live and recorded programming requires thorough systems knowledge of broadcast IT infrastructure which includes:
o Technical spaces (control rooms, studios, terminal gear/equipment/central apparatus/distribution riser rooms and data centers)
o Associated production systems (A/V and data routing, signal processing, cameras, switchers, audio mixers, intercom, encoders/encoding, feeds/edit systems, master control, automation, server based playback and transmission systems, etc.)
Experience with TV associated transmission technologies and systems (encoder, decoder encryption)
Ability to respond and work during nights, holidays or weekends if required
Occasional travel may be required
Demonstrated familiarity with production equipment (Audio, video, dignal flo) basic server, networking topology and operating systems (e.g., Windows, Unix, etc.)
Possess manufacturer-provided broadcast training from SONY, Calrec, Omneon/Harmonic, EVERTZ, Imagine, etc…
SBE CEV, CBTE and/or CEV certification(s)
Familiarity with Autocad, Vizio and/or MS-Project desired
Familiarity with ITSM Service Management process desired
Superior communication skills including the ability to communicate effectively with team members, non-technical persons and customers. He/she should be good at conveying concepts/ideas and explaining things in an easy to comprehend manner.
Excellent soldering skills
Self-motivated & Resourceful - Ability to solve unusual or unexpected problems
Ability to work all shifts associated with 24x7x365 production environments
Must be willing to be on call for coverage of critical technical systems
Ability to sit, reach outward or above the shoulder, stand, walk, handle with fingers, stand, bend, and stoop.
Ability to operate a keyboard, view a video display terminal screen, ability to use telephone equipment.
Must be able to climb ladders up to 24’ tall and lift up to 50 lbs.
Ability to lift up to 40 pounds and push or pull up to 30 pounds.