Position Summary: Responsible for the provision of content production support services for live and recorded programming which includes: project preparation; installation, programming and maintenance of production and broadcast equipment.

Essential Duties:

Technical
 Perform installation, maintenance and repair of broadcast and production equipment in studio facilities in a fast-paced production environment.
 Perform varied tasks, document systems and processes, adapt to changing priorities, and the ability to solve complex technical and operational problems independently are essential to be successful in this position.
 Work with Operations staff to ensure the proper execution and delivery of productions.
 Program broadcast gear (includes: routers, switchers, mixers, CG, GFX, communications, etc.)
 Provide technical reports and general status for each project.
 Serve as primary technical point of client contact in post-sale environment.
 Maintain knowledge of technology trends, standards, and methodologies along with emerging technologies.
 Responsible for all streaming and related studio equipment such as software and hardware encoders.
 Oversees and troubleshoots all aspects of signal flow in the studio broadcast environment. Ensures technical success for all studio broadcasts - internal and external facing.
 Assists in execution of action items for various internal projects.
Management
 Maintain and manager studio broadcast equipment.
 Provides consultation to internal customers for upcoming studio shoots.
 Acting surrogate when team members are unable to join meetings due to travel or other engagements.
 Perform other job-related duties and projects as needed and assigned.

Experience / Skills


Requirements:

 3-5 years in a production environment, preferably on remote events
 Education or training in production or computer platforms, IP/IT technologies
 Production support of live and recorded programming requires thorough systems knowledge of broadcast IT infrastructure which includes:
o Technical spaces (control rooms, studios, terminal gear/equipment/central apparatus/distribution riser rooms and data centers)
o Associated production systems (A/V and data routing, signal processing, cameras, switchers, audio mixers, intercom, encoders/encoding, feeds/edit systems, master control, automation, server based playback and transmission systems, etc.)
 Experience with TV associated transmission technologies and systems (encoder, decoder encryption)
 Ability to respond and work during nights, holidays or weekends if required
 Occasional travel may be required
Knowledge base:
 Demonstrated familiarity with production equipment (Audio, video, dignal flo) basic server, networking topology and operating systems (e.g., Windows, Unix, etc.)
 Possess manufacturer-provided broadcast training from SONY, Calrec, Omneon/Harmonic, EVERTZ, Imagine, etc…
 SBE CEV, CBTE and/or CEV certification(s)
 Familiarity with Autocad, Vizio and/or MS-Project desired
 Familiarity with ITSM Service Management process desired
 Superior communication skills including the ability to communicate effectively with team members, non-technical persons and customers. He/she should be good at conveying concepts/ideas and explaining things in an easy to comprehend manner.
 Excellent soldering skills
 Self-motivated & Resourceful - Ability to solve unusual or unexpected problems
 Ability to work all shifts associated with 24x7x365 production environments
 Must be willing to be on call for coverage of critical technical systems
Physical Requirements:
 Ability to sit, reach outward or above the shoulder, stand, walk, handle with fingers, stand, bend, and stoop.
 Ability to operate a keyboard, view a video display terminal screen, ability to use telephone equipment.
 Must be able to climb ladders up to 24’ tall and lift up to 50 lbs.
 Ability to lift up to 40 pounds and push or pull up to 30 pounds.