The Studio Operations Manager is a full-time position leading the Studio’s Technical Operations teams focused on the operation of technology solutions including Production Switchers, Control Room Automation, Studio Cameras, Microphones and Audio Consoles and other studio production equipment, to produce sports programming distributed to consumers on a variety of platforms. This position is a critical part of delivering world class support, innovative new technology, enabling operational change and driving smart business solutions. Reporting locally to the VP, Technology & Operations, and working in concert with the Director of Technology, and as a member of the Technology & Operations Leadership Team, the Studio Operations Manager will be the client facing role, responsible for the direct supervision of the studio operations team, overseeing the execution of produced content, both onsite at the San Francisco studios, and at remote studio locations, working collaboratively with Content Partners. Candidate must have experience in managing and developing technical operations staff with a deep understanding of current and emerging technologies across media and entertainment including infrastructure, distribution, live production, studio production, post-production, newsgathering and newsroom systems, media storage and media management.

Job Responsibilities:

Lead staff and freelance studio production personnel including automation Pilots and Co-Pilots (Studio Directors), Technical Directors, Audio, Studio Camera, Jib and Steadicam Operators, Lighting. Includes all hiring, training, scheduling, performance evaluation and feedback, compensation evaluation and following up on all employee related needs
Collaborate with all areas of production and senior management to maximize resources and ensure a quality, seamless production in a changing, fast-paced, live studio environment
Support studio operations from live control room by acting as a Technical Manager, or as a Studio Director, and for quality control check ins of incoming remote feeds, including but not limited to routing, video processing, aspect ratio conversion / verification, audio and remote communications
Along with Operations Manager, maintain weekly studio budget and overtime levels. Maintain weekly financial reports as needed
In collaboration with the Operations Manager, schedule studio team to ensure production needs are met
Ensure and support consistently high level of technical quality across all productions including but not limited to video, audio, and lighting systems.
Ability to troubleshoot audio, video, lighting and intercom systems, operate test equipment and clearly communicate technical problems to Technology Partners while maintaining communication with Operations and Content Teams
Participate as part of the Leadership Team, contribute in leadership meetings and communicate to your team as needed
Lead team meetings and lead projects as needed
Perform other related duties as required and special projects as assigned

Experience / Skills


Basic Qualifications
Successful candidate will have a minimum of 5 years’ experience in a similar role in a news or sports production studio facility, or similar production environment
Operational expertise in at least one or more production specialties including studio cameras, audio, control room functions, or directing studio shows
Candidate must have minimum of 5 years of leadership experience with proven record of developing and supporting high performing teams including writing and delivering performance reviews and setting performance metrics
Bachelor's degree in related field, or equivalent experience, with 5+ years’ industry experience preferred

Additional Job Requirements
Interested candidate must submit a resume/CV through to be considered
Must be willing to work on site in San Francisco or at remote studio locations
Willingness to travel and work outside standard hours, and on weekends with short notice
Must have unrestricted work authorization to work in the United States
Must be 18 years or older
Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program

Desired Characteristics

Desired Qualifications
Strong leader with the ability to motivate employees, develop talent, tackle organizational challenges and maintain a culture of accountability and high performance
Collaborative self-starter that demonstrates initiative and the desire for continuous improvement
Experience supporting a major market News operation or Sports network and live events
Highly customer focused with the ability to directly engage with stakeholders across all levels, set agendas, define goals and drive the conversation to achieve success
Ability to break down a complex problem and apply structure to make it manageable and achievable
Passion for learning new technologies and applying them to business challenges
Excellent communication and presentation skills
Flexibility and ability to pivot from one initiative to the next, while managing multiple concurrent projects from very small to very large
Accustomed to ongoing reporting & documentation