Riedel Communications, founded in 1987, designs, manufactures and distributes innovative real-time networks for video, audio and communications. Its products are used for broadcast, pro-audio, event, sports, theatre and security applications worldwide. The company is known for pioneering digital audio matrix systems and fibre-based real-time network technology.

Riedel is headquartered in Wuppertal, Germany and employs over 700 people in 20 locations throughout Europe, Australia, Asia and the Americas.

As a result of continued growth, Riedel Communications is looking to hire a talented and motivated candidate to support our Sales team in their daily challenges.

This full time position is based out of our Santa Clarita, CA, office. It reports to the VP of Sales and will require availability for compensated on-call and/or overtime service when requested.

Your responsibilities
You will be assisting the Sales Teams in their daily tasks.

Ensure high levels of customer satisfaction through excellent sales service
Ascertain customers’ needs and wants
Replying to vendors and customers’ requests in a timely manner
Track purchase orders
Manage point-of-sale processes
Keep up to date with product information
Accurately describe product features and benefits
Generate quotes for customers as directed by salesperson or Management
Follow all company’s policies and procedures

Experience / Skills

Professional record / Expertise
Technical and business aptitude is a plus
Basic understanding of sales principles and customer service practices
Track record of over-achieving sales quota
Solid communication and interpersonal skills
Customer service focus
Attention to detail
Friendly, helpful, confident and engaging personality
Basic administration skills
Experience in using or quick learner in how to use database management programs such as Sales Force
Be part of the team and grow with us!
To achieve our goals, we are always looking for highly motivated and qualified employees to join our family and grow with us.

Riedel provides a creative and collaborative work environment, with great challenges. We believe and promote employee career advancement and offer flexible schedule as well as remote working.

You will be offered a comprehensive healthcare plan including disability, dental, vision, a competitive 401k plan, and personal time off on top of a generous paid leave plan.

As an equal opportunity employer, Riedel strives to achieve a workplace that is representative of the US workforce and of the people we serve. As such we are pleased to welcome a diverse, qualified workforce. All applications with suitable skills to the job will be taken into consideration regardless of the candidate’s race, colour, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other basis protected by law.