Riedel Communications, founded in 1987, designs, manufactures and distributes innovative real-time networks for video, audio and communications. The products reflect today’s leading-edge technologies that translate tomorrow's demands into today's solutions. Riedel also includes a large rental operation that provides radio and intercom services, event IT solutions as well as fiber-based and wireless audio & video transmission systems for large scale events such as Olympic Games or World Cups.The company is known for pioneering digital audio matrix systems and fibre-based real-time network technology.

We're constantly looking out for new talents to join or work with the team. Do not hesitate to drop your resume, contact details and we will be delighted to start the discussion with you, shall there be a match.

Your Responsibilities

Design systems or assist customers, system integrators and Riedel sales staff with system designs (select appropriate devices out of the Riedel portfolio, recognize non out-of-the box application and find alternatives), combining technical and commercial aspects
Manage customer projects for sales and rental
Configuration of systems and demo equipment incl. commissioning, programming, updates of soft- and firmware, managing the demo stock
Coordination and performance of on-site service, demo and trainings in the region
Receive calls and emails and answer technical requests (troubleshooting)
Representing the company at international trade fairs and events
Active participation in special projects

Experience / Skills

Your Profile

Successfully completed university studies or completed occupational training e.g. in electrical engineering, communications/audio-engineering or IT
Cisco certification (or equivalent) is a plus.
Proven service/support experience in a relevant market field, ideally in the broadcast and entertainment market
Knowledge of communication, audio and video technology as well as IT-based systems
Team player that fits the personality and basic setting of the Santa Clarita office
Ability to cross-domain thinking and willingness to collaborate closely with other company functions
Mobility and willingness to travel within the USA
English (fluent to native) is a must
Valid driver’s License

What's in there for you?

To achieve our goals, we are always looking for highly motivated and qualified employees to join our family and grow with us. We strive to offer the most productive work environment we can including:

creative and collaborative work environment, with unique challenges
fast opportunities of career advancement
flexible schedule and remote working
comprehensive healthcare plan as of day 1
employer funded RRSP plan
personal time off on top of a generous paid leave plan as of day 1
As an equal opportunity employer, Riedel strives to achieve a workplace that is representative of the Canadian workforce and of the people we serve. As such we are pleased to welcome a diverse,qualified workforce. All applications with suitable skills to the job will be taken into consideration regardless of the candidate’s race, colour, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other basis protected by law.