The Pre Sales Solution Architect role supports the US sales team and sales flow by providing effective, efficient and operationally supportable solutions. This role collaborates with Sales, Dat Pre Sales, Operations, Field Operations and Engineering resources to ensure that technical solutions are provided that accurately address customer needs, and are appropriately supported by key customer technical decision-makers.
The role is accountable for the technical deliverables for Architecture and Design – ensuring quality deliverables, resolving issues, building customer relationships, and enhancing customer satisfaction whilst assisting in achieving targets made up of the combined expectations of the sales resources, market, and/or channel supported.
Experience / Skills
4+ years’ experience in a range of Broadcast disciplines, an operational background is highly desirable
3+ years’ experience in Sales Engineering
A working knowledge of broadcast technology and systems including industry trends and emerging technologies
A detailed operational understanding of topics such as fiber, networking, storage and broadcast technologies is essential
A working knowledge of broadcast operational and transmission workflows, and a good understanding across multiple broadcast disciplines
Excellent understanding of all broadcast technologies including baseband SD and HD, ASI, IP, fiber delivery, satellite technologies, Internet etc.
Excellent understanding of IP networking, including experience with multicast.
Excellent verbal and written communication skills
An understanding of IT networks and storage as it relates to broadcast/transmission systems
Good presentation and documentation skills
Excellent inter-personal skills
About Telstra Broadcast Services
Telstra Broadcast Services (TBS), a subsidiary of Telstra Corporation Ltd is a leading provider of managed broadcast services for Australia and the world leveraging Telstra’s substantial subsea cable network.
Additionally TBS owns and operates the largest Digital Satellite News and Sport Gathering fleet in Australia where the company’s main services are domestic fiber and DTH satellite transmission, International Fibre Distribution, Teleport Services, 24/7 Master Control, OTT/ IPTV managed services, Business TV, Global Satellite Monitoring and Disaster Recovery.
More information on the company is available on the website: