Why will you enjoy this new opportunity?
Here is an opportunity to work in one of the most innovative AV teams shaping the future of events and live experiences at VMware. You will be designing and executing solutions that will provide a delightful technology experience to VMware colleagues across the globe in turn helping to advance VMware’s business growth.
What is primary need, technical challenge, and/or problem you will be responsible for?
The primary need for this role is to provide day to day organization and technical oversight of the global events team. (Physical space, technology and People Management) You will be responsible for organizing and maintaining the daily technical execution of our increasing number of internal events and meetings. You will be responsible
Success in the Role: What are the performance goals over the first 6-12 months you will work toward completing?
1. Drive the successful completion and integration of the new events portal & global implementation 2. Manage the successful launch of the VR streaming and on-demand service 3. Drive the continued growth of new skillsets within the team 4. Become entirely up to speed on internal processes, procedures, and policies within 90 days.
What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
We are continually looking to improve our technical event experience. Over the next year, we are planning to add several capabilities to our events service that includes virtual reality, live streaming, and broadcasting enhancement, the introduction of mixed and augmented reality experiences, and many more. Maintaining Event space technology and equipment Management of the event technicians Researching new event technologies & ways to enhance our event experiences Managing event escalations and managing event escalations and technical challenges to resolution
What is the leadership like for this role? What is the structure and culture of the team like?
Leadership for this role is supportive, innovative, energetic, and experienced in: global event management, Global broadcast distribution, and Developing innovative experiences. The culture of this team is innovative and relentless.
Experience / Skills
-Strong customer service skills
-Possess excellent written and verbal social skills
-Several years of experience in live production environment
-5 – 8 years of experience in a corporate audiovisual support role
-Have a Firm understanding of standard IT protocols (H.323, SIP, RTMP, etc.)
-Understanding of basic networking concepts
-Comprehensive knowledge of audiovisual production equipment (Audio mixers, lighting/staging, HD/SD/UHD mixed format switchers, etc)
-Ability to demonstrate proven understanding of complex audiovisual configurations
-Have experience with standard desktop conferencing applications (i.e., Skype for Business, WebEx, Zoom, etc.)
-Have extensive experience with HD streaming, and live delivery platforms
-Must have ability to multi-task, and make decisions quickly
-Must have an understanding of standard functional IT disciplines (i.e., Telecom, Video Conferencing, Messaging, Server operations, etc.)
-Ability to travel 20%
-Experience with the following platforms/software:
-Windows 10 and Mac OS
-Linux experience a plus
-Adobe Premiere and Illustrator
VMware is looking for a Global Live Production & AV Events Manager to join its Colleague Experience & Technology organization at our alluring 100 acre Palo Alto headquarters campus. The role will be responsible for the production and delivery of VMware internal conferences and events. There will be a variety of responsibilities including, but not limited to internal event production, remote event support, webcasting and digital media management, support for video conferencing, as well as being a member of a diverse IT support Organization. EEO.