PROJECT MANAGER | IMPLEMENTATION SPECIALIST | MULTI-MEDIA PRODUCER
Accustomed to directing complex projects and optimizing processes that results in financial growth and product development. Versatile in managing large scale projects in retail, financial, human resource and government sectors. Creatively transforms abstract ideas into tangible concepts and engineering processes and procedures to meet changing business needs.
Planned, coordinated and led re-engineering of Business Banking procedures. Designed and developed innovations to Intuit Financial Services' Standards and Best Practices Website. Created custom website navigation icons, graphic illustrations and revised out-dated content to strengthen web presence and provide an innovative end-user experience.
Directed the implementation, roll out and support of Electronic Benefits Transfer (EBT) for New York City, Long Island, Buffalo, Westchester, Orange, and Erie counties. Streamlined processes to reduce implementation and training sessions resulting in the completion of the Electronic Benefits Transfer project two months ahead of schedule.
Created and directed video production for company-wide audience during Breast Cancer Awareness Month. Created and produced visual and graphic illustrations to raise awareness company wide.