An interview from the 2018 National Association of Broadcasters Convention in Las Vegas with Barry Litwin, CEO of Adorama.
Adorama, one of the world's largest photography, video, audio, imaging and electronics retailers, announced the launch of Adorama Business Solutions. This new Business-to-Business (B2B) organization offers studios, broadcasters, networks, and educational and government institutions a suite of commercial services on a large scale, from a consultative sales approach to procurement assistance to world class technical services from pre- through post-sales.
The Adorama Business Solutions experience includes one-to-one managed customer relationships, giving customers a dedicated point of contact for all product questions, further strengthening the connection between enterprise customers and Adorama. Additionally, the Adorama Business Solutions Technical Services team is a professional services resource providing customers with unparalleled breadth and depth of technical expertise on equipment, troubleshooting, industry trends and changes. The Technical Services team can be engaged for video and audio integration and installation services, as well as ongoing technical assistance, enabling Adorama to provide a 360-degree service capability, and giving customers support at every step from initial consultation, to delivery, to post-installation.
Adorama Business Solutions was designed to serve enterprise organizations such as studios, broadcasters, networks, houses of worship, and educational and government institutions making large investment purchases such as high-end video and audio equipment. Through three core service offerings – 1. Consultation, 2. Procurement, and 3. Support – Adorama Business Solutions helps organizations stay on the cutting-edge of media technology.
Further expanding its Adorama Business Solutions B2B sales division with the launch of Adorama Access, a new subscription-based post-sales support program designed to deliver enterprise customers ongoing technical support after the initial point of purchase, from one year through the entire lifetime of a single order or entire account. Customers simply select the annual plan that’s best for them, from the Essentials to Plus to Partner, depending on their organization’s unique needs.
For more information please visit: www.Adorama.com